Appfolio is a vertical specific, cloud-based, business software solution provider serving small and medium sized customers. Appfolio offers a turnkey solution for property managers to govern their portfolio of properties and tenants. Due to dependencies on fax and snail-mail, their on-boarding process for new clients was fraught with delays. Appfolio sought to improve their on-boarding efficiency via an Avionos solution.
Avionos architected the user experience, technical components, and third-party integrations necessary to automate their on-boarding process. This automation included integrating their Salesforce environment to MasterCard’s MATCH API to check application credibility more efficiently. Appfolio saved days from the time it previously took to on-board clients. Appfolio saw improved customer satisfaction with the on-boarding process and began generating revenue quicker.